About Modern Air & Water & Our Ethical Code

Modern Air & Water has been operating since 1976, with the most complete line of equipment in the marketplace. Our main office is in Edmonton, Alberta, and we service the areas surrounding these cities. We are a growing organization, and we foresee opening more locations soon. In 2018, Modern Power Vac acquired Bruster PHC Ltd., a well-established company with an excellent reputation and decades of experience, and branched out into the mechanical services industry. In 2020, we changed our name from “Modern Power Vac” to “Modern Air & Water” to reflect the expanded services offered by us.

Our Mission

Our mission is simple in theory but requires dedication and diligence to fulfil:

• To provide the highest quality HVAC cleaning service to customers in the Edmonton, Alberta, region, as well as any other community we may serve.
• To perform our jobs in a courteous, thorough and professional manner.
• To give our customers every reason to accept and recommend Modern Air & Water as their preferred HVAC cleaning company.

Our Code of Ethics

Modern Air & Water has agreed to conduct its air duct cleaning business in accordance with the following mandatory code of ethics:

• We will serve our customers with integrity and competence.
• We will perform our work using Source Removal methods.
• We will be honest and forthright in our advertising.
• We will provide our clients with accurate inspections and evaluations of the cleanliness and physical condition of their HVAC systems, using this information to determine the type of cleaning and maintenance services required, if any.
• We will provide only necessary and desired services to our clients and will not use furnace/air duct cleaning as a means of selling unnecessary or unwanted products or services.
• We will provide services only after completing the necessary bonding and licensing procedures.
• We will utilize the services and products of those who possess specialized skills, tools or trades not possessed by us, when circumstances call for work to be done which we are unable to perform.
• We will stay abreast of new developments in technology, tools of the trade, building codes, the Uniform Mechanical Code and any other codes of information that directly affect our work.